Field Collector (Bogor) - Financial Services Professional
Join Sinar Jernih Suksesindo, a leading financial services company, as a Field Collector in Bogor and play a crucial role in maintaining our portfolio health while delivering exceptional customer service. In this dynamic position, you'll be the face of our organization, directly engaging with customers to collect payments, resolve issues, and ensure timely and accurate financial transactions. With a growing customer base and a commitment to excellence, this is your opportunity to make a tangible impact in the financial services industry.
As a Field Collector, you'll spend your days in the field, visiting customers' locations to collect payments, verify account information, and address any concerns they may have. You'll use our proprietary system, SinarPay, to record transactions and maintain accurate records. This role requires a strong sense of responsibility, excellent communication skills, and the ability to build rapport with customers from diverse backgrounds.
📋 Tanggung Jawab Pekerjaan
- Visit customer locations to collect payments and verify account information.
- Record transactions accurately using SinarPay system.
- Resolve customer issues and provide exceptional service.
- Ensure timely and accurate financial reporting.
- Maintain a clean and organized work area.
- Adhere to company policies and procedures.
- Build and maintain strong relationships with customers.
- Participate in team meetings and training sessions.
🎓 Kualifikasi & Syarat
- Minimum 2 years of experience in a similar role, preferably in the financial services industry.
- Strong communication and interpersonal skills.
- Ability to build and maintain customer relationships.
- Familiarity with SinarPay system or similar financial software.
- Valid driver's license and reliable transportation.
- Willingness to work in the field and travel to various locations.
- Ability to work independently and as part of a team.
- High school diploma or equivalent.
🛠️ Keahlian
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